American College of Radiology quality and safety programs / Jeffrey P. Kanne -- Radiation dose and safety / Bryan P. Bednarz and John Vetter -- Patient satisfaction / Jeffrey P. Kanne -- Report turn-around time / Jeffrey P. Kanne -- Image quality assurance programs / Jeffrey P. Kanne -- Monitoring and reporting of complications / Jeffrey P. Kanne -- Agencies and programs / Jeffrey P. Kanne -- Quality and safety in breast imaging / Mai A. Elezaby -- Quality and safety in nuclear medicine / Saima Muzahir -- Evidence-based radiology / Jeffrey P. Kanne -- Peer review / Jeffrey P. Kanne -- Credentialing and certification of programs and individuals / Jeffrey P. Kanne -- Quality dashboards / Jeffrey P. Kanne -- Departmental and institutional quality committees / Jeffrey P. Kanne.