UNDERSTANDABLE STATISTICS: CONCEPTS AND METHODS, Eleventh Edition, is a thorough yet accessible program designed to help students overcome their apprehensions about statistics. The authors provide clear guidance and informal advice while showing students the links between statistics and the world. To reinforce this approach, the book integrates real-life data from a variety of sources, including journals, periodicals, newspapers, and the Internet. The eleventh edition continues to address the importance of developing students' critical-thinking and statistical literacy skills through special features and exercises throughout the text. The use of graphing calculators, Excel®, MINITAB®, and SPSS® is covered although not required. Extensive technology resources include an algorithmic Test Bank and lecture slides, along with interactive online resources and a market-leading DVD series designed to provide reinforcement for students and support for instructors.